BusinessMsg is the home of msg2ai’s RCS and WhatsApp products — message templates and interactive surveys for the two channels your customers actually read. Rich, branded and tappable, they earn roughly four times the engagement of plain SMS.
Templates & surveys
Channels
Industries
Engagement vs SMS
Templates to start the conversation, surveys to finish it — built for RCS on Android and WhatsApp everywhere else. Each one lives on its own site.
Rich messaging, straight into Android's native inbox.
Over 500 ready-made RCS templates and 100+ conversational flows — rich cards, carousels, tappable buttons and read receipts, delivered from a verified sender in the messaging app Android users already have. Brands typically see around 4x the engagement of plain SMS.
Reach 2B+ people on the world's messenger.
Over 500 WhatsApp message templates written to pass Meta review first time — utility, marketing and authentication categories, with media headers, quick replies and call-to-action buttons for customers in every market.
Ask in the inbox. Answer with one tap.
More than 250 interactive RCS surveys — NPS, CSAT, customer effort, quick polls and review prompts — answered with a single tap inside the conversation, with branching logic that adapts to every reply.
Feedback that lands where your customers already chat.
More than 250 interactive WhatsApp surveys built for events, hospitality, retail, healthcare and SaaS — conversational question sets with branching logic that keep response rates high wherever your audience is.
Two rich messaging channels, one way of working. Here is what each one is best at, and which of our libraries covers it.
The upgrade to SMS. RCS lands in the native Android messages inbox — no app to install — with your brand name, logo and verified badge on every message.
The default messenger almost everywhere outside the US. WhatsApp reaches iPhone and Android alike through the Meta Business Platform, with templates approved before you send.
Most teams run both: RCS for reach across US and Android audiences, WhatsApp for international customers who live in the app already. Templates and surveys share one library, so a campaign you build for one channel carries over to the other.
No agency, no long build. Pick a proven template, make it yours, plug in your own messaging provider and send.
Start from 1,500+ templates, flows and surveys across 12+ industries, on RCS and WhatsApp.
Drag-and-edit to your brand, no code. Personalise per recipient with CSV variables.
Bring your own provider: Twilio, Vonage, Bandwidth or Sureshot. No lock-in.
Pre-vetted submissions streamline Google, carrier and Meta approval, then go live.
msg2ai builds AI-powered communication for hotels, vacation rentals and events — the kind of messaging that has to work on a Saturday night in three languages at once.
BusinessMsg is simply the home for the business-messaging side of that work: RCS and WhatsApp templates and surveys, each on its own site, each ready to send.
The same team builds AI Ambassador, for 24/7 multilingual guest and attendee messaging, and ActionNotes.ai, which turns conference conversations into closed deals.
Hundreds of ready-made RCS and WhatsApp templates and surveys, waiting on four sister sites. No blank page, no guesswork.